About BlackLace Cosmetics
Hi there! My name is Amber and I happen to be the owner and operator of BlackLace Cosmetics! We are a 5-free, vegan and cruelty-free artisan polish, based in Manitoba Canada! All colours will be limited unless it states otherwise.
Now for the nitty gritty!
Domestic Shipping Options
ALL ORDERS are shipped via CANADA POSTDelivery times vary for Canada Post. In Canada, the Expedited parcel can take 1 to 7 business day to get to you. For the united states Expedited parcel the USA can take 4-8 business days (should you choose to go that route. Air parcel is significantly cheaper but doesn't include tracking) All orders that are over $60 automatically get upgraded to Expedited Parcel.
International Shipping OptionsI currently ONLY ship to the following international locations: Canada, United States, The Netherlands, and the United Kingdom. If you are interested in making a purchase and don't see your country listed, please email me with your location so I can look into shipping prices and possible restrictions.
International buyers are responsible for any and all additional customs fees/taxes.
*Please note that these are ESTIMATIONS ONLY and that all delivery times can vary. Situations such as bad weather and times of heavy shipping traffic (Christmas) can cause unavoidable delays, as well as clearing through customs. Delivery estimations exclude weekends and holidays.
Returns & ExchangesPlease open and inspect your purchase as quickly as possible once you have received it. If there is an issue, you must contact me within 3 business days of delivery. I’m sorry, but no exceptions. Refunds or exchanges will not be given if contacted after this period of time.
Due to the nature of the product, all nail polishes sales are FINAL. Once I have received your inquiry for either, I will do my best to resolve any complaints that you may or may not have.
Shipping costs are NON-REFUNDABLE. The buyer is also responsible for any costs included in the refund/exchange process and may be required to pay an additional shipping fee for an exchange.
Since every customer and every order is different, please feel free to message me for any reason!